The invoice/statement are sent directly from JVZoo/Paypal.
We do recommend that you contact them directly for further assistance.
JVZoo Support:http://www.jvzoo.com/support
Paypal Support:
https://www.paypal.com/ph/webapps/helpcenter/helphub/home/
If you would like to request for a Manual Invoice instead, please provide us with the following information:
Name:
Company Name:
Complete Address:
And send it as an email to support@videomakerfx.com and we'll get back to you as soon as possible.