VideoMakerFX Support

Software Installation, Update and Runtime 8

• RUNTIME: Machine Limit Reached Error
• INSTALLATION: VideoMakerFX installer showing "Archive is Corrupted" Error Message
• INSTALLATION: Mac Installation Problem. (Error: Unidentified Software)
• UPDATE: How To Upgrade Software?
• UPDATE: Determining VideoMakerFX Version on Your Computer

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Project Creation 4

• Audio isn’t playing when previewing the video.
• The control panels such as font, text align, vertical align and text effect is grayed out and will not allow to select options.
• Can Change Background Image But Cannot Change Scale or Aspect Ratio
• Opened Project File Not Showing Any Slide

Exporting / Rendering Errors 6

• Rendering Returns an Error #1 or Error #5 or Stops Running for a Long Time (No Error)
• Unable to add video clips to a slide.
• Voice-over does not sync with video
• Unable to Render Video because of Missing Images or Audio
• Error 1 That Might be caused by Voice Recording/Audio Track

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Uploading, Embedding, Attaching Video to Websites 1

• Unable to upload video on YouTube. Received an error "The video has failed to process. Please make sure you are uploading a supported file type."