Yes, it has been a while since I've used the Video Profit FX program however, although the updated version 1.2 of the program is still available for download but you have stopped replying to Video Profit FX support tickets.
Q: Is the program still being supported here?
If so?... please reply to provide us a fix to utilize the program since the program has not been working since Jan 2019.
If not, would you please let us know that it is no longer being supported so that we can cross it off and prevent yourself from being known as a Non-Supportive Vendor to your programs.
Unwritten Rule: Any program or product is only as good as it's customer support. If there's no support... the programmer, vendor and it's programs are no good either.