VideoMakerFX Support

The concept is good, as is Powerpoint ... but the software is for kids - 720P, no updates, no communication, no bug fixes, no seeking of suggestions.  They made their money and continue to get recurring revenue, so ride the horse as long as you can.  Two years plus for any kind of significant update?  Sad but true.

 

I am so saddened by this. I did contact the tech support but it seemed it wasn't resolved. Do you know why they won't upgrade the software to latest specs? It seems too many customers would leave for another software with so many coming out now. I don't see how they could make recurring revenue?

I assume they have one software developer, or zero (they may have contracted with E European) - they are strictly riding the monthly recurring revenue pony now.  They have been telling me a new version is in the works for over a year.  The concept of taking Pics and Video, and making it quick and easy to overlay effects, transitions, and titles is good.  But you have to fix bugs, improve features, and update the software on a regular schedule.  Anything less is not right.  I wouldn't hold out hope - check out other products like Explaindio. 

 

Newbie software developers release software for one off prices today, the smarter ones release them at recurring prices, because development must be funded somehow, or the program stagnates. Like this one did. IF you guys release a new software, or update this one, make sure you switch your pricing model to yearly!

Sure there are definite exceptions to this rule, for example "scrapebox", a software needed as a basic tool for all marketers. But the rule is, you NEED to pay for updates to a software, in order to keep it updated!